When you complete your purchase via JVZoo, you should be taken to the Completed Order Page on WPSocial.com.  There it should give you instructions which detail that you should have received your download access information via email.


*Note:  If you do not attempt to access your purchase right away, the Customer Order confirmation page will expire and you will not see the appropriate messages, but you will still receive the purchase emails.


You should receive 2 emails.  One with your account login and password (which uses your email address as a login name) and the other has your download information.


Please check your SPAM and Junk email folders for these emails.


Also, as a workaround, since you can use your email address and our lost password tool to get instant access to your account here:


http://wpsocial.com/my-account/